Privacy Policy
Effective date: September 18, 2025
GiftHero ("GiftHero", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services"). By using the Services, you consent to the practices described in this Policy.
1. Information We Collect
We collect information that you provide directly to us, information automatically collected when you use the Services, and information from third parties.
- Account Information: name, email address, password, and other details you choose to provide.
- Usage Data: log data, device information, browser type, IP address, pages viewed, and interactions with the Services.
- Cookies and Similar Technologies: we use cookies, web beacons, and similar technologies to improve the Services and your experience.
- Payment Information: if you purchase paid features, our payment processors collect necessary billing details. We do not store full payment card information.
2. How We Use Your Information
- Provide, operate, maintain, and improve the Services
- Process transactions and send related information (such as confirmations and invoices)
- Respond to comments, questions, and provide customer support
- Send technical notices, updates, security alerts, and administrative messages
- Personalize content and recommendations
- Monitor and analyze usage and trends to improve the Services
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations and enforce our Terms
3. Cookies
We use cookies and similar technologies to remember your preferences, understand how you interact with the Services, and improve your experience. You can control cookies through your browser settings; however, disabling cookies may affect some features of the Services.
4. How We Share Information
We may share information with service providers who perform services on our behalf (such as hosting, analytics, and payment processing) and with third parties when you authorize us to do so. We may also share information to comply with legal obligations, protect rights and safety, and in connection with a merger, sale, or transfer of assets.
5. Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and our legal obligations.
6. Data Security
We implement reasonable technical and organizational measures to protect information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, delete, or restrict its processing. You may also have the right to object to processing or request data portability. To exercise these rights, contact us at hello@gifthero.us.
8. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. International Transfers
Your information may be transferred to, stored, and processed in countries other than your own. These locations may have data protection laws that are different from those of your country. We take steps to ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy on this page and update the effective date above. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at hello@gifthero.us.